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FAQ

Frequently asked questions

Everything you might wonder about keeping your dog’s health records with PuppyDoc.

PuppyDoc keeps your dog’s whole health in one place you can trust — vaccines, medications, appointments, weight, symptoms, and documents. Snap a photo of a vaccine card and our AI fills in the records for you, and you can ask the Doc for calm, context-aware guidance anytime.

No. PuppyDoc covers a dog’s whole life, from first shots through senior and chronic care. The name nods to “Doc” as both doctor (guidance) and documents (your records vault).

Never. The Doc gives general guidance and always tells you what to do next — monitor at home, call your vet, or seek emergency care. It does not diagnose, prescribe, or set dosages. In an emergency, contact a veterinarian immediately.

PuppyDoc is free forever for one dog, including records, reminders, weight tracking, and full data export. PuppyDoc Plus ($7.99/mo or $59.99/yr) unlocks unlimited dogs, unlimited AI, the branded PDF health passport, and voice consults. See the pricing page for details.

Always, and for free. Your records are yours — export everything to JSON or CSV with one tap, or print a vet-ready health passport. There is no lock-in.

Yes. PuppyDoc is vet-agnostic. It is your own record that you can share with any clinic, boarder, or sitter — not tied to a single practice’s portal.